Austin Auto Repair

"Good work at a fair price. " Paul runs a shop that does good work at a reasonable price. It is good to be able to talk to the same person each time you have an issue, and he treats his customers well.

Brian said Paul, an employee at the business, did a good job and he was happy to work with them. The prices were fair and they had a quick turnaround.

"I had scheduled maintenance service on my 2012 F150 pickup. Paul scheduled me in on very short notice." Paul is very conscious about customer service. His analysis is always good and his prices are fair. I have been using Rational for years and will continue to do so.

Lee said the service was fast and at a reasonable price.

"Just an oil change" I had major work done a few weeks ago after reading glowing reviews of Paul and his shop. Yesterday I was back for an oil change. No surprises and a reasonable charge. My car is in good hands.

Jeff said this business is impeccable. They clearly have demonstrated over the years their competency and they care about their customers.

I was in a bind... I'd broken a leaf spring on my pickup. I live south, but they recently moved my office north, and I didn't know where to take my truck to be fixed. I stopped by Rational Auto and talked with Paul. He gave me a fair estimate to replace both my springs, but he told me to send him my VIN so he could make sure that the price was correct. After sending him the info he needed, he got back to me quickly, but said that another shop, who specialized in springs might be able to do the job cheaper, and he told me the name of the shop. After checking, he was right. Rational didn't get my patronage this time, but BE SURE that he'll get it the next time that I need service. This kind of honesty and integrity is unusual these days. So, I owe Paul a big "thank you", and I'm certain that he'll be seeing me soon again.

I love this place, I worked as a mechanic for the company for a year. I wouldn't never let anyone touch my car, but I would have no problem leaving it at this shop.

Tom said this business does what he needs them to do.

"Got the job done!" I found out about Paul and Rational from two great reviews on Nextdoor.com. I was entirely pleased, both with the repair and the customer service/friendliness. The White Bullet is driving well again without any noise, after a strut job. I will be back.